A Comparison of Nonassertive, Assertive, and Aggressive Behavior
Nonassertive |
Assertive |
Aggressive |
|
Characteristics of the Behavior:
|
Does not express wants, ideas, and feelings or expresses them in a self-depreciating way. Intent: to please |
Expresses wants, ideas, and feelings in direct and appropriate ways Intent: to communicate |
Expresses wants, ideas, and feelings at the expense of others Intent: to dominate or humiliate |
Your Feelings When You Act This Way:
|
Anxious, disappointed with yourself. Often angry and resentful later |
Confident, feel good about yourself at the time and later. |
Self-righteous, superior. Sometimes embarrassed later. |
Other People’s Feelings About Themselves When You Act This Way:
|
Guilty or superior | Respected, Valued | Humiliated, hurt Angry, vengeful |
Other people’s Feelings Irritation, pity, disgust About You When You Act This Way: |
Irritation, pity, disgust |
Usually respect |
|
Nonassertive |
Assertive |
Aggressive |
|
Outcome
|
Avoids unpleasant situation, avoids conflict, tension, confrontation |
Often get what you want |
Often get what you want at the expense of others. Others feel justified at "getting even. |
Payoff
|
Avoids unpleasant situation, avoids conflict, tension, confrontation |
Feels good; respected by others. Improved self-confidence. Relationships are improved |
Vents anger, feels superior. |
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Source: This chart is a modification of the charts of Cheri May, Karen Coburn, and Joan Pearlman, unpublished chart, from Robert E. Alberti and Michael L. Emmins, Your Perfect Right;: A Guide to Assertive Behavior (San Luis Obispo, Ca: Impact, 1970), and from Patricia Jakubowski-Spector, "Facilitating the Growth of Women through Assertive Training," The Counseling Psychologist 4 (1973): 75-86.